How do I troubleshoot ‘Windows Cannot Connect to the Printer’ Error?

Canon is a worldwide popular brand that provides high-quality printers to customers. Most of the Canon Printers are known as all-in-one printers. You can do many things at a time while using the Canon Printer such as print, fax, scan & copy. The reason for the popularity of Canon Printers is due to its remarkable performance. Though Canon Printers are excellent in efficiency, still people may face issues while using it. Most of the problems are associated with the Canon Printers may encounter while sending documents or print jobs to a network printer. Many people come across an error message that states ‘Windows Cannot Connect to the Printer’. To fix this issue you may directly contact the experts for help. 

Steps to troubleshoot ‘Windows Cannot Connect to the Printer’ Error


If you are facing ‘Windows Cannot Connect to the Printer’ Error, then follow the below-described steps carefully.

Make sure you have an updated version of Printer drivers

Printer drivers are the most important part of the printers. It is essential to install the latest and compatible version of the Printer Drivers. To fix these issues, you may also check if your printer drivers are up to date or not.

Temporarily disable the Antivirus software

Many printer related issues arise due to the presence of the Antivirus software on the device. If ypu are facing the ‘Windows Cannot Connect to the Printer’ Error, in that case, ypu may temporarily disable the Antivirus software.

You can try Network Printer Troubleshooting

If your printer attached to the wireless or LAN network, then follow the steps to fix the issue:

  • The first step is to choose the checkbox Local printer attached to this PC.
  • Then select the checkbox in order to create a new port.
  • In place of choosing a Local Port from the drop-down, you need to choose IP Port or Standard TCP.
  • Now key in your printer’s IP address.
  • If you don’t remember the IP address, then take a printout of your printer’s configuration sheet.

Windows Firewall is preventing the Connection

Windows Firewall is also one of the reasons that can responsible for causing the ‘Windows Cannot Connect to the Printer’ Error. To avoid the issue ensure that the File and Printer Sharing is allowed through the firewall on the computer as well as the computer to which your printer is connected.

If you find yourself stuck with an Error message ‘Windows Cannot Connect to the Printer’. You may contact our professionals for help. We have a perfect team of experts who are well-experienced to deal with the issues related to type the Canon printers. Our team of experts is always ready to provide exclusive services to the customers. Get a perfect peace of mind from our services. Choose us and start printing the documents smoothly.

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