Canon PIXMA MX922 Troubleshooting Guide

Having trouble using your Canon PIXMA MX922 printer? Though it offers so many user-friendly features such as AirPrint, wireless connectivity, dual function panel and so much more. But, it can also have some issues like paper jam, printhead error, wireless connection error, printing error, or scanning error. In this blog, we will discuss the Canon PIXMA MX 922 Troubleshooting guide. After going through these guidelines you can solve any glitch that occurs with your device easily.




  • Troubleshooting The Printer Not Scanning Issue:

1.    Firstly, make sure that the USB cable is disconnected from the printer.

2.    On your PC device go to the control panel menu.

3.    To troubleshoot the issue, select the Devices and Printer option and delete everything related to the Canon PIXMA MX922 printer.

4.    Now, remove all the printer ports from the Print Server Properties dialog box.

5.    Get rid of all the entries related to the Canon PIXMA MX 922 printer.

6.    Reboot your PC device once the files are deleted.

7.    Now, you have to install the Canon PIXMA MX 922 printer drivers again and verify if the scanning issue has been resolved or not.

8.    In case the scanning issue still prevails then check if you have downloaded the drivers compatible with your operating system.

9.    In the Application menu, select your printer and see if the app supports the installed software.



  • Troubleshooting  The paper Not Feed Error:

1.    If, on your printer’s display this message displays, ‘No Paper error’.

2.    Then, make sure that the edges of the sheets are well aligned.

3.    Do not let the paper limit exceed the load limit of the paper.

4.    You can try to fix the feed error by reducing the amount of paper kept in it.

5.    Ensure that the printing side should be facing up towards the cassette or main input tray.

6.    Make sure that the inserted paper is not too curler or thick.

7.    The size of the paper should be the supported size of the paper.

8.    Ensure that you load the envelopes in the same portrait orientation.

9.    There should be no foreign objects in the rear tray.

10.  You must clean the feed rollers from your PC device.



  • Troubleshooting The Print Function Stops Issue:

1.    Ensure there are sufficient sheets of paper in the printer’s cassette.

2.    In case there is a large amount of data pending for printing then the printer might not print.

3.    The Canon printer might stop temporarily if there is a lot of ink to be used for printing information on the white sheets.

4.    The power source must be absolutely functional. 

5.    For the troubleshooting to take place all the cables should be well connected.

6.    Ensure you have switched on the power button by tapping on the power button.

7.    Ensure that the ink cartridges should be suitable for your Canon printer.

8.    Do not keep cartridges out of the printer for a longer time period.



  • Troubleshooting The Ink Not Coming Out Of The Cartridge Issue:

1.    Firstly, clean the printheads,

2.    Then, check if the ink is coming out of the printhead nozzles correctly.

3.    In case the ink cartridges run out of ink then, refill them.

4.    Now open the Canon IJ Printer Utility Tool on your computer.

5.    Now, when the Printhead Cleaning dialog box appears on the screen, choose the cleaning option.

6.    Tap on the Initial Check items to check what items will be cleaned.

7.    To execute the cleaning process, switch on the Canon PIXMA MX 922 printer.

8.    Now select the OK option to confirm the cleaning process. 

9.    A Nozzle Check dialog will appear on your screen.

10.  Then, select the Print Check Pattern option to check the print quality.

11.  Carry out an Ink flush process if the ink is still not coming out of the ink cartridge.



  • Troubleshooting The Paper Jam Error:

1.    Firstly, check if the carriage can slide freely.

2.    Now, disconnect the power cable from the printer to carry out the troubleshooting.

3.    Now see if the carriage moves to the right side of the printer.

4.    Insert the cartridges again after placing the two-sided accessory.

5.    Plug the printer back again.

6.    If still, the paper jam error has not disappeared from the display then, power off the printer.

7.    Now, pick up the output cover and remove any excess papers in the front tray.

8.    If you find any jammed papers in the fine cartridge holder then take them out.

9.    Now, confirm that all the obstructions have been removed.

10.  Reload new papers into the input tray after closing the paper output cover. 

11.  Then all the print tasks in the queue will be canceled. Reprint the page if required.

 Issue Sorted!

 Canon PIXMA MX922 Troubleshooting is now complete. Check for the error in your printer and then follow the troubleshooting guidelines accordingly. We have explained troubleshooting steps and guidelines for every issue separately so that you don’t get confused in any step. In case you face some other error with the printer you may contact us on our toll-free number and we will help you out.

 

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