How Can I Fix My printer is Offline Issue

Have you ever faced a situation when you are trying to print a document and see a pop-up message that your printer is offline? If you are stuck in My printer is offline how to fix it, then don’t worry about it. This blog will assist you. By following some simple checks you can resolve the issue easily and quickly. This error depends on the age of the printer or the version of the installed drivers. Outdated drivers can also cause printer offline errors. By following the below-mentioned guidelines you can easily change the status of the printer from offline to online. Let’s get started.

 

 

Guides to make the offline printer online again

Follow the below-mentioned guidelines to make the offline printer online again:

 

• Check the physical connection of printer

Make sure that both ends of the USB cables are inserted properly. If you are connecting your printer through an Ethernet cable then check if the ethernet cable is inserted properly or not. If you are using a wireless printer then make sure that your printer is connected to the router.

 

• Set the printer online manually

To set the printer online manually, follow the below-given guidelines:

1. First of all, you need to go to the start icon, then you need to choose the control panel followed by selecting the “devices and printers” option.
2. After that, right-click the printer in question and then click on the option “see what’s printing”.
3. Now, a new window will open on your device screen, you need to select the “printer'' option from the menu bar.
4. Then, from the drop-down menu, you need to click on the “use print online” option.

• Remove the pending print jobs

Remove the pending print jobs to resolve the issue. To remove the print jobs follow the below-mentioned guidelines:

1. First of all, click on the start icon and go to the control panel and then click on the “devices and printers'' option.
2. Then, you need to right-click on the printer in question and select the “see what’s printing'' option.
3. From that option, right-click on cancel any print jobs present.
4. After removing the print jobs, click on the “use printer online'' button again.

• Reinstall your printer

You can remove and then reinstall your printer to resolve the issue. Look into the following steps to reinstall the printer:

1. Firstly, open the “devices and printer” option and then right-click on the “printer” option and then choose the “remove device” option.
2. Now, click on the “add a printer” option from the “devices and printers” and add your printer.

• Reinstall the printer drivers

If nothing is working then reinstall the printer drivers. To reinstall the printer drivers, follow the below-given steps:

1. First of all, you need to go to the “settings” then click on the “printers” button, and choose the printer option.
2. After that, you need to right click on the “printer” and select the “properties” option.
3. Now, under the “general” or “details” tab select the “drivers” option and click on it.
4. Then, install the updated drivers from the manufacturer’s website.
5. Next, you need to reinstall your printer. 
6. Thereafter, in settings, under the printer menu, go back and choose the printer.
7. Then, you need to delete the printer and then reinstall it from the add printer option.
8. Finally, use the latest version of the drivers.

 

This step-by-step troubleshooting guide will help you in fixing the printer offline issue. If still, you are stuck in My printer is offline how to fix it, please don’t hesitate to contact our highly-experienced technical experts. They will guide you accordingly.